0INFORMATION ON EXERCISING CANCELLATION RIGHTS
VIDOVIC COUTURE Nikola Vidovic
Südhangpromenade 11
9580 Drobollach am Faaker See, Austria
Last updated: 27th October 2021
You are entitled to cancel the contract within fourteen days, without giving reasons.
The cancellation period is fourteen days,
- starting on the day when possession of the goods is taken either by yourself or by a third party appointed by you and not working as a carrier;
- if you ordered several goods items as part of a single purchase order, yet those items are shipped separately: in such a case the cancellation period starts on the day when possession of the last delivery is taken by yourself or by a third party appointed by you and not working as a carrier;
- if goods are shipped in several consignments: in such a case the cancellation period shall start on the day when possession of the last consignment is taken by you or by a third party appointed by you and not working as a carrier;
- if a contract has been concluded on the regular shipment of goods over a specified period of time: in such a case the cancellation period shall start on the day when possession of the first delivery is taken by you or by a third party appointed by you and not working as a carrier.
- If more than one of the aforementioned scenarios are applicable, then the period of cancellation shall commence on the date when the last delivery or partial shipment passes into your possession or that of a third party appointed by you and not working as a carrier.
To exercise your right of cancellation, you must send a clear statement (e.g. by post or email) about your decision to cancel the contract, to the following address:
VIDOVIC COUTURE Nikola Vidovic
Customer Service
Südhangpromenade 11
9580 Drobollach am Faaker See, Austria
Email:
You may use the specimen cancellation form for consumers on the VIDOVIC COUTURE website, and send it to us electronically, although the use of this form is not mandatory. If you use this option, we will confirm receipt of your cancellation without undue delay.
To stay within the cancellation period, it is sufficient for you to send off your cancellation notice before the end of the relevant period.
If VIDOVIC COUTURE has failed to meet its duty of information about the right of cancellation, your right of cancellation shall be extended by 12 (twelve) months. If VIDOVIC COUTURE meets its duty of information within this period, the cancellation period shall terminate 14 (fourteen) days after the date on which you received advice concerning VIDOVIC COUTURE’s right of cancellation.
CONSEQUENCES OF CANCELLATION
If this contract is cancelled, all payments that relate to this order and which we have received from you shall be reimbursed within 14 days of the day when we received notification about the cancellation.
We shall use the same payment method for repayment that was used by you in the original transaction. No fees will be charged.
We may refuse repayment until the goods have been returned to us undamaged.
The goods must be returned immediately and in any event no later than 14 days from the date on which we were notified of the cancellation of this contract. They must be sent/delivered to:
VIDOVIC COUTURE Nikola Vidovic
Customer Service
Südhangpromenade 11
9580 Drobollach am Faaker See, Austria
Email:
The deadline shall be deemed to have been observed if the items have been dispatched before the 14-day deadline has expired.
In the event of cancellation the customer shall bear the cost of returning the goods.
The customer shall only be liable for a potential reduction in the value of goods if this reduction was due to the customer handling the goods in a way that was not necessary to check the condition, properties or functioning of the goods.
Reasons for exclusion of the cancellation rights:
The right of cancellation shall not be applicable to contracts if the ordered goods were clearly customised to suit the customer’s personal requirements.